Mitesh holds 7 patents in the consumer loyalty, retail, and foodservice fields. He is the architect of Altametics Enterprise, the restaurant operating system currently used by McDonald’s, Chipotle, Yum Brands, Inspire Brands, Jack In The Box, and many others. His early work in developing genetic-heuristic algorithms has become the foundation of labor optimization solutions used by many of the world’s largest foodservice companies. Today more than four million foodservice employees are scheduled and managed employing Altametrics workforce management innovations.

Mitesh strongly believes that technology must be practical and is only valuable if it helps people. In 1997 he founded ALTAMETRICS to assist foodservice companies deploy and profit from these technologies. Today, ALTAMETRICS is the largest enterprise solutions provider to the foodservice industry with over 130,000 users.

Mitesh started his career in foodservice, at the age of 13, by becoming the youngest person to complete the Management Training Program at Jack in the Box. He is a graduate of the University of Southern California and holds degrees in Biology and Psychology. He is the recipient of numerous awards including the Kohinoor Award for Entrepreneurship and is the author of the book Customerology: the formula for creating a great customer experience.